If you would like to cancel your Boohoo order you can follow our simple guide on how to do so in 2019.
Cancel by phone
Cancel your Boohoo order over the phone, follow the steps below.
- Make sure that you have your order number to hand
- Press one to confirm that you are a Boohoo customer, and press one again once you’re through to the next section. The automated message will give you further options for getting in touch with them, but if you hold the line you will be put in a queue to speak to the next available advisor.
The Boohoo website explains that it’s not possible to cancel your order once it has been placed, however, if you phone the number above quickly you might get through to an advisor who can help in special circumstances.
Cancel on Twitter
This is the Boohoo Help Twitter page where you can speak to customer advisors about your order. When you write to them it’s always helpful to have your order number to give to them.
Cancel on Facebook
This is the Facebook page where you can speak to Boohoo customer advisors when you write to them be clear about what you need and give your order number if you have it.