A Quick Guide on How to Cancel Groupon Order in 2019

If you would like to cancel your Groupon order you can follow the steps on this page to cancel quickly.

 Cancel Via Phone Call

Cancelling by telephone call is the quickest and most hassle-free way of cancelling your Groupon order, follow the steps below to cancel on the phone:

  1. The first thing you need to do is write down your order information and your account details.
  2. You should then call the Groupon cancellation team on 0203 808 4223.
  3. Inform the team member that you would like to cancel your Groupon order and give them the order and account information necessary.
  4. They will tell you if your order is able to be cancelled. If it is they will do it for, if not they will be able to tell you the next steps you can take.

Cancel Online

To cancel your purchase online follow the below steps:

Step 1 – Log into your Groupon account

Go to the Groupon website and log into the account you bought the voucher with.

Step 2 – Go to your account

To go to your account menu, you need to click on your name this should be on the far right-hand corner of the page. A drop-down menu will appear and you need to select ‘My Groupons’.

Step 3 – Find your Groupon deal

Once you’re on your account page you can select the ‘Deals’ menu. Select all button and all of your purchased deals should be shown in this menu. Find the order you would like to cancel, select ‘edit order’.

Step 4 – Cancel your order

If your order is eligible for cancellation you should see a ‘cancel order’ in the left corner of the page, select this and your order should be cancelled for you once you have followed the instructions.