A Handy Guide on How to Cancel a Pending PayPal Payment

To find out how to cancel your pending PayPal payment you can follow the below guide.

Cancel Via Phone Call

To cancel your pending payment via telephone call you can follow the below instructions.

  1. You will need all your account information and information about the pending payment available to disclose with a member of the PayPal staff.
  2. You need to call the PayPal team on 0843 557 3387.
  3. Once on the phone to a member of the PayPal team, you need to inform them of the pending payment you need to be cancelled.
  4. They will inform you of whether this is possible and if it is you will be able to cancel the payment.

Cancel Online

The first thing you need to do when trying to cancel your pending payment online is going onto the PayPal website. Once you’re on the website, you need to log into your account. To log into your account click on the ‘Log In’ button on the top right corner of the screen.

Next, you need to enter your email and password for your PayPal account.

When you have logged into your account you will be taken to a page that looks like the image below. You need to select ‘proceed to account overview’.

Once you have clicked that button you will be shown your account overview, showing you information such as your balance, recent transactions and other options to send/request money etc. You need to select the ‘see more activity’ button which is under the recent activity header. jewellery

When you are on your activity page you will be able to view all recent transactions as well as your pending payments.

You need to find the pending payment you wish to cancel. Once you have found it, it should hopefully have a ‘cancel’ option shown in the above picture. If it does you can just click the button and follow the on-screen instructions. If this button is not there unfortunately you may have to wait until the payment has been processed and request a refund, you can call the PayPal team via the number above to find this out.