A Convient Guide on How to Cancel an Urban Outfitters Order

You can find out how to cancel your Urban Outfitters order by following the guide below.

Cancel Via Phone Call

To cancel your recent Urban Outfitters order via phone call you can follow the simple steps below.

  1. You will need your order number and billing postcode which you will have to give to the member of Urban Outfitters staff.
  2. You can call the Urban Outfitters customer service team onĀ 0800 988 7726
  3. Once you are on the phone with the Urban Outfitters customer service team you need to tell them you wish to cancel your recent order.
  4. You will need to provide the order number and your billing postcode, your order will then be cancelled if possible.

Cancel Online

The first thing you need to do it go to the Urban Outfitters website and select the sign in button on the top right of the screen.

You will need to sign into the account you purchased the products with. If you were not signed in to your account when you made your purchase you can sign into your account and use the ‘Find my order’ service. You need your email and your password to sign into your account.

Once you are logged in you need to scroll over the ‘my account’ option then select the ‘order history’ button.

You will then be taken to a page featuring all of your previous orders, if your order is not listed you can use the ‘find my order’ option which is also featured on this page. Once you have found your order you need to select ‘view order detail’.

You then will be taken to a page featuring all the product information of your order, if your order can be cancelled you will see a ‘cancel order’ button. If it is too late you can try calling the Urban Outfitters customer service team to find out if you can cancel via call or to find out how to return your unwanted product.