If you would like to cancel your Amazon Fresh order or account you can do so by following the directions on this page.
Cancel by Telephone
If you would like to cancel using the quickest option, calling Amazon to cancel the Amazon Fresh service is the best option, to do this you can follow the below steps:
- Make sure you have your account details ready to tell the member of Amazon staff.
- Call the Amazon cancellation team on 0843 320 9598.
- Inform the member of staff that you would like to cancel the Amazon Fresh services, you may be asked why for research purposes.
- You may be offered some money off, a voucher or other compensation to keep you as a customer but if you would just like to quit turn them down and the services will be cancelled.
If you would prefer to cancel the Amazon Fresh services online you can do so by following the below steps:
Step 1 – Go to Amazon website and log in
The first thing you need to do is go to the Amazon website and log into your account if you arent already logged in.
Step 2 – Go to your Prime Membership settings
On the top right there should be a drop down menu that says ‘Hello, *your name* Your Account‘, click on it and you should see an option that says ‘your prime membership’.
Step 3 – Select the Amazon Fresh option
Once you are on your prime membership settings you should see all of the extras you have with your account, find the Amazon Fresh option and select ‘Manage Fresh Add-on’.
Step 4 – End membership
To end your Amazon Fresh membership select ‘End membership’ which can be found on the left side of the screen.