Are you looking to cancel your Now TV services? Perhaps you use a different streaming service, or you find yourself using terrestrial channels more often? Here is all the information that you need to cancel your Now TV subscription.
Cancel over the Phone
One way to cancel your Now TV subscription for entertainment, films, sports or Hayu is to call the contact centre. As Now TV is owned by Sky, if you choose to cancel over the phone, you will need to speak to Sky’s customer service team and follow the steps below:
- Have all the information you need to hand. This includes your account information, such as what passes you use on your account.
- Call Sky’s customer service team on 0844 826 8012 and inform them you’d like to cancel your Now TV service. You should be transferred to the cancellation team.
- Once you have been put through, you can let the advisor know that you’d like to cancel your Now TV subscription.
One of the fastest ways to cancel your Now TV account is to go online. You can do this on your mobile or on your computer.
The first step is to sign in and go to passes and vouchers.
You can then choose which pass you’d like to cancel:
You will need to select your reason for cancelling:
You will be taken to a page, where you need to click ‘I still want to cancel’
On the next page, it will confirm your cancellation date and show you what you may miss when you cancel:
You will either be given an offer to convince you to stay, or if you have already received an offer and you’re cancelling after it, you will be shown the following screen:
That’s it! Your package has been cancelled.
Cancel by Post
The two above methods are the fastest way of cancelling your Now TV subscription. However, if you have a Now TV box to return or you’d like to cancel by post, you can use the following address:
Now TV is a monthly subscription, which means you can cancel at any time and come back to it whenever you like.