If you’re trying to cancel your TV Licence you can find all you need to know on this page.
Cancel via Phone Call
One of the fastest ways to cancel your TV Licence is to call the TV licensing cancellation team, to do this follow the steps below:
- All you need to know before you call the team is your address (and your old address if you’re cancelling because you have moved) and the reason you want to cancel your TV Licence.
- Next, you need to call the TV Licensing cancellations team on 0843 557 3770.
- Listen to the options and select the option that will take you through to a member of the team.
- Explain why you would like to cancel and provide them with any information needed and your TV Licence should be cancelled.
Step 1 – Go to the TV Licensing website
Go to the TV Licensing website and click on ‘Cancellations and refunds’ under the ‘more licensing topics’ menu.
Step 2 – Look at ‘when should I cancel my TV Licence?’
Before you cancel your TV Licence you need to look at the reasons you should cancel your TV Licence, if your reason is not on the list you either will not be eligible for cancellation or you need to contact TV Licensing directly which you can do via the number above.
Step 3 – Click ‘Cancel your TV Licence’
Once you have checked you’re eligible for cancellation you need to scroll down on the same page and click on the ‘Cancel your TV Licence’ button.
Step 4 – Enter ‘cancel TV Licence’ as question
You will be prompted to enter a question, to cancel your licence just enter ‘cancel TV Licence’ and click ‘find my answer’.
Step 5 – Select correct option and follow instructions
Now all you need to do is select the correct option for your situation and follow the instructions given.
Step 6 – Request a refund
Once you have completed your cancellation you can go back to the previous page and select ‘request a refund’ which is under the ‘cancel your TV licence’ button. You can request a refund if you had paid for a set amount of time and there was still time left on your licence when you cancelled it.
Cancel via Post
Cancelling your TV Licence via post is the slowest option available but if the other methods do not suit you or are inconvenient for you, this is the best option. To cancel via post you just need to write a letter to the TV Licensing head office explaining your reason for cancelling your licence and your address (and old address if you have moved). Your request for cancellation will be reviewed and you should hear back with a decision shortly.
The TV Licensing head office address is: